Privacy Policy
Last updated: July 2026
Metro Locksmith (“we”, “us”, or “our”) operates the website metrolocksmithsc.com and provides mobile locksmith services in Columbia, SC and the surrounding Midlands. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We only collect the information you choose to give us, plus limited technical data needed to run the site.
- Information you provide. When you submit our quote or contact form, we collect your name, phone number, email address, the service you are interested in, how you found us, and any message you write.
- Contact by phone or WhatsApp. If you call, text, or message us, we keep the details you share so we can respond and provide the service.
- Technical data. Like most websites, our host records standard log data such as your IP address, browser type, and the pages you visit, used only to keep the site secure and working.
How We Use Your Information
- To respond to your request and provide the locksmith service you asked about.
- To contact you about your quote, appointment, or follow-up.
- To keep records of the work performed and to improve our service.
- To maintain the security and proper operation of our website.
We do not sell, rent, or trade your personal information to anyone.
How Your Information Is Shared
We share your information only with service providers that help us operate — for example, our website host and the email service that delivers form submissions to us. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information if required by law.
Data Retention
We keep your information only as long as needed to provide the service and to meet our legal or business record-keeping obligations, after which it is deleted or anonymised.
Your Choices & Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time. To do so, contact us using the details below. You can also opt out of future messages by telling us you no longer wish to be contacted.
Cookies & Analytics
Our website uses the minimal cookies required for it to function, plus Google Analytics (GA4) to understand how visitors find and use the site. Google Analytics sets cookies that record pages viewed, approximate location, device and browser type, and how you arrived here. This is aggregate traffic data — we do not use it to identify you personally, and we do not run advertising or retargeting cookies on this site. You can opt out with Google’s browser add-on or by blocking cookies in your browser settings. See Google’s Privacy Policy for how Google handles this data. If we ever add advertising or tracking cookies, this policy will be updated and a notice shown.
Children’s Privacy
Our services are directed to adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.
Contact Us
If you have any questions about this Privacy Policy or your information, contact us:
- Phone: +1 (803) 414-2260
- Email: [email protected]
- Service area: Columbia, SC and surrounding areas
